NORWAY – According to Norwegian portal VG.no, the Norwegian national broadcaster admitted there were problems again with the voting procedure.
NRK emphasizes that the problems didn’t affect the voting result though.
It all started when several people experienced trouble voting in 2020 when everything collapsed and an “expert” jury was called in to save the day.
NRK’s project manager Stig Karlsen told VG that the technical department has made major changes to the system. But now NRK is admitting new voting problems after Saturday’s show.
“We discovered this weekend that some people owners of old phones or operating systems could experience problems with the voting”, said Inge Thorud, head of NRK’s audience products.
By old phones or operating systems, Thorud means older generations of iOS and Android.
“The scope has not been significant, and proportionally so low that it has not affected the outcome. We closely monitor all our systems and have looked through our logs that the extent of the error is small. We have received a large number of votes through all the duels in these first two semi-finals, and our systems receive votes as planned. The error also does not constitute a geographical bias, as it is representative of the whole country. The deviation has been adjusted, and will no longer be a problem for the vote”, says Thorud.
The discovery made between the first and second semi-final show and it is not as big as the 2020 problem. The error is considered small and doesn’t affect the overall result and country representation.
NRK re-assures that the voting platform is ready to receive votes again and in massive quantity without a problem.